Roy Lilley. Abingdon, Oxon: Radcliffe Medical Press, 2002. £19.95, 198 pp. ISBN 1 85775953 2

There is a view that good management boils down to good common sense and that management books and courses just make the obvious explicit. It has also been noted that the trouble with common sense is that it is not all that common. Perhaps if it was we would not need management books and courses. At one end of the spectrum management books, particularly the more theoretical, can provide a turgid read or, like this one at the other, are full of practical tips. This book is entertaining and well written in plain English …