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Statistical process control as a tool for research and healthcare improvement
  1. J C Benneyan1,
  2. R C Lloyd2,
  3. P E Plsek3
  1. 1Director, Quality & Productivity Laboratory, MIME Department, 334 Snell Engineering Center, 360 Huntington Avenue, Northeastern University, Boston, MA 02115, USA
  2. 2Director, Quality Resource Services, Advocate Health Center, 2025 Windsor Drive, Oak Brook, IL 60523 USA
  3. 3Consultant, Paul E Plsek & Associates Inc, 1005 Allenbrook Lane, Roswell, GA 30075, USA
  1. Correspondence to:
 Mr P E Plsek
 Paul E Plsek & Associates Inc, 1005 Allenbrook Lane, Roswell, GA 30075, USA; paulplsekDirectedCreativity.com

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