Table of contents

Article

• Improvement, trust, and the healthcare workforce (26 November, 2003)

  D M Berwick
• Applying the lessons of high risk industries to health care (26 November, 2003)

  P Hudson
• Quality care means valuing care assistants, porters, and cleaners too (26 November, 2003)

  P Toynbee
• Can we select health professionals who provide safer care (26 November, 2003)

  J Firth-Cozens, H Cording, R Ginsburg
• Doctors and managers: poor relationships may be damaging patients—what can be done? (26 November, 2003)

  N Edwards
• Multidisciplinary team working, clinical networks, and chambers; opportunities to work differently in the NHS (26 November, 2003)

  S Carter, P Garside, A Black
• Reducing prescribing error: competence, control, and culture (26 November, 2003)

  N Barber, M Rawlins, B Dean Franklin
• “Doing prescribing”: how might clinicians work differently for better, safer care (26 November, 2003)

  G Elwyn, A Edwards, N Britten