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Gaps between policy, protocols and practice: a qualitative study of the views and practice of emergency ambulance staff concerning the care of patients with non-urgent needs
  1. H A Snooks1,
  2. N Kearsley2,
  3. J Dale3,
  4. M Halter4,
  5. J Redhead5,
  6. J Foster6
  1. 1Centre for Health Improvement Research and Evaluation, School of Medicine, Swansea University, Swansea SA2 8PP, UK
  2. 2Sheffield Hospitals NHS Trust, UK
  3. 3University of Warwick, UK
  4. 4London Ambulance Service, UK
  5. 5Ealing Hospitals NHS Trust, UK
  6. 6National Patient Safety Agency, London, UK
  1. Correspondence to:
 Dr H A Snooks
 Centre for Health Improvement Research and Evaluation, School of Medicine, Swansea University, Swansea SA2 8PP, UK; h.a.snooksswansea.ac.uk

Footnotes

  • Funded by North Thames (now London Region) NHS Executive Organisation and Management R&D Programme.

  • There are no competing interests in this study.

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Footnotes

  • Funded by North Thames (now London Region) NHS Executive Organisation and Management R&D Programme.

  • There are no competing interests in this study.

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