Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis

V Arora; J Johnson; D Lovinger; H J Humphrey; D O Meltzer

doi:10.1136/qshc.2005.015107

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Communication failures in patient sign-out and suggestions for improvement: a critical incident analysis

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Online download statistics by month: December 2005 to March 2024

	Abstract	Full	Pdf
Dec 2005	218	343	119
Jan 2006	233	67	97
Feb 2006	196	36	55
Mar 2006	152	39	41
Apr 2006	137	32	37
May 2006	132	37	56
Jun 2006	142	39	32
Jul 2006	124	17	31
Aug 2006	95	29	28
Sep 2006	151	39	45
Oct 2006	175	27	36
Nov 2006	161	32	40
Dec 2006	56	97	81
Jan 2007	88	130	115
Feb 2007	122	158	208
Mar 2007	114	152	129
Apr 2007	140	36	46
May 2007	181	39	50
Jun 2007	139	43	64
Jul 2007	153	74	66
Aug 2007	121	52	69
Sep 2007	145	44	58
Oct 2007	145	64	64
Nov 2007	148	51	87
Dec 2007	75	23	39
Jan 2008	137	37	47
Feb 2008	151	62	77
Mar 2008	137	37	43
Apr 2008	156	36	38
May 2008	77	40	39
Jun 2008	78	28	41
Jul 2008	91	49	39
Aug 2008	109	31	50
Sep 2008	144	58	61
Oct 2008	137	58	54
Nov 2008	154	42	55
Dec 2008	134	23	50
Jan 2009	148	27	52
Feb 2009	144	31	55
Mar 2009	170	51	48
Apr 2009	148	41	53
May 2009	171	26	56
Jun 2009	121	32	47
Jul 2009	138	23	35
Aug 2009	137	34	38
Sep 2009	166	35	39
Oct 2009	174	35	42
Nov 2009	61	10	20
Dec 2009	24	5	7
Jan 2010	161	60	40
Feb 2010	168	58	51
Mar 2010	197	38	55
Apr 2010	204	29	69
May 2010	204	28	72
Jun 2010	174	25	55
Jul 2010	163	18	50
Aug 2010	160	19	39
Sep 2010	194	38	62
Oct 2010	212	22	55
Nov 2010	197	23	43
Dec 2010	133	7	24
Jan 2011	132	19	24
Feb 2011	119	20	34
Mar 2011	199	28	49
Apr 2011	208	33	50
May 2011	155	51	43
Jun 2011	136	25	21
Jul 2011	105	11	20
Aug 2011	108	24	36
Sep 2011	166	16	30
Oct 2011	215	26	40
Nov 2011	201	44	59
Dec 2011	131	67	55
Jan 2012	173	55	55
Feb 2012	127	48	50
Mar 2012	117	49	46
Apr 2012	167	55	52
May 2012	154	83	58
Jun 2012	143	61	60
Jul 2012	192	55	55
Aug 2012	119	50	45
Sep 2012	184	46	65
Oct 2012	236	58	57
Nov 2012	253	50	62
Dec 2012	202	65	40
Jan 2013	251	60	68
Feb 2013	206	67	59
Mar 2013	266	76	86
Apr 2013	253	71	83
May 2013	249	84	64
Jun 2013	180	46	52
Jul 2013	209	49	46
Aug 2013	240	37	36
Sep 2013	299	63	56
Oct 2013	329	69	60
Nov 2013	312	48	60
Dec 2013	254	62	55
Jan 2014	321	43	58
Feb 2014	235	57	55
Mar 2014	304	85	74
Apr 2014	335	77	59
May 2014	305	50	48
Jun 2014	234	36	40
Jul 2014	242	47	48
Aug 2014	207	51	41
Sep 2014	267	42	50
Oct 2014	308	75	86
Nov 2014	305	61	57
Dec 2014	231	42	41
Jan 2015	247	74	55
Feb 2015	224	54	49
Mar 2015	361	61	76
Apr 2015	282	83	68
May 2015	281	54	63
Jun 2015	191	39	40
Jul 2015	203	56	44
Aug 2015	175	29	31
Sep 2015	236	39	39
Oct 2015	202	44	29
Nov 2015	254	46	52
Dec 2015	338	43	44
Jan 2016	263	44	32
Feb 2016	233	34	36
Mar 2016	286	43	60
Apr 2016	314	53	45
May 2016	193	39	39
Jun 2016	188	34	46
Jul 2016	186	29	32
Aug 2016	225	52	27
Sep 2016	239	32	34
Oct 2016	299	38	47
Nov 2016	284	36	49
Dec 2016	185	35	37
Jan 2017	232	35	26
Feb 2017	176	31	52
Mar 2017	240	91	57
Apr 2017	294	238	63
May 2017	175	244	71
Jun 2017	173	123	58
Jul 2017	206	94	38
Aug 2017	303	99	32
Sep 2017	400	136	35
Oct 2017	579	168	129
Nov 2017	556	158	134
Dec 2017	315	107	35
Jan 2018	353	111	37
Feb 2018	414	117	44
Mar 2018	502	136	65
Apr 2018	519	198	53
May 2018	445	179	88
Jun 2018	423	151	185
Jul 2018	315	119	151
Aug 2018	353	161	181
Sep 2018	396	150	198
Oct 2018	476	188	184
Nov 2018	502	222	244
Dec 2018	619	429	156
Jan 2019	591	409	67
Feb 2019	389	232	69
Mar 2019	322	136	73
Apr 2019	341	113	82
May 2019	233	94	66
Jun 2019	178	76	50
Jul 2019	197	71	64
Aug 2019	216	79	35
Sep 2019	162	55	40
Oct 2019	185	81	59
Nov 2019	213	75	25
Dec 2019	208	78	30
Jan 2020	153	79	20
Feb 2020	234	109	31
Mar 2020	168	77	24
Apr 2020	181	73	25
May 2020	149	75	22
Jun 2020	139	57	25
Jul 2020	90	40	30
Aug 2020	97	33	44
Sep 2020	108	43	31
Oct 2020	178	64	35
Nov 2020	143	46	26
Dec 2020	122	42	35
Jan 2021	166	58	28
Feb 2021	167	71	32
Mar 2021	166	68	32
Apr 2021	221	71	39
May 2021	104	60	30
Jun 2021	55	56	28
Jul 2021	60	59	23
Aug 2021	61	61	44
Sep 2021	109	108	50
Oct 2021	156	76	42
Nov 2021	190	78	47
Dec 2021	128	53	29
Jan 2022	147	60	30
Feb 2022	152	64	29
Mar 2022	234	95	42
Apr 2022	269	128	60
May 2022	221	119	28
Jun 2022	148	83	19
Jul 2022	125	64	22
Aug 2022	143	83	29
Sep 2022	182	81	33
Oct 2022	232	96	25
Nov 2022	215	117	34
Dec 2022	120	55	11
Jan 2023	99	44	20
Feb 2023	229	95	32
Mar 2023	211	77	45
Apr 2023	230	97	45
May 2023	486	360	38
Jun 2023	627	559	23
Jul 2023	527	460	27
Aug 2023	860	796	16
Sep 2023	411	314	23
Oct 2023	179	104	43
Nov 2023	198	86	50
Dec 2023	436	60	5
Jan 2024	501	87	8
Feb 2024	363	26	13
Mar 2024	632	23	5
Total	48713	17418	11459

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