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Relationship between complaints and quality of care in New Zealand: a descriptive analysis of complainants and non-complainants following adverse events
  1. Correspondence to:
 Dr D M Studdert
 Harvard School of Public Health, Boston, Massachusetts 02115, USA; studdert{at}hsph.harvard.edu
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Citation

Bismark MM, Brennan TA, Paterson RJ, et al
Relationship between complaints and quality of care in New Zealand: a descriptive analysis of complainants and non-complainants following adverse events

Publication history

  • Accepted October 17, 2005
  • First published February 2, 2006.
Online issue publication 
February 02, 2006

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