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Relationship between complaints and quality of care in New Zealand: a descriptive analysis of complainants and non-complainants following adverse events
- Correspondence to: Dr D M Studdert Harvard School of Public Health, Boston, Massachusetts 02115, USA; studdert{at}hsph.harvard.edu
Citation
Relationship between complaints and quality of care in New Zealand: a descriptive analysis of complainants and non-complainants following adverse events
Publication history
- Accepted October 17, 2005
- First published February 2, 2006.
Online issue publication
February 02, 2006
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Copyright 2006 Quality and Safety in Health Care