Article Text

Download PDFPDF
Patient agencies and complaints in Italy
  1. R Natangelo
  1. Cittadinanzattiva, Active Citizenship, Via Mecenate n. 25, 20138 Milan, Italy; roberto.natangelo@libero.it

    Statistics from Altmetric.com

    Request Permissions

    If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.

    According to Bismark et al,1 complaints that are brought to a Commissioner in New Zealand offer a potentially valuable “window” on serious threats to patient safety. In Italy, the Consultative and Conciliatory Commissions (“Commissioni miste conciliative”) and the ombudsmen (second level organisations) supply unsatisfactory results or are not even established.2 Furthermore, epidemiological data such as those of the NZQHS are very scarce. We therefore carried …

    View Full Text