Models and methods of work system design need to be developed and implemented to advance research in and design for patient safety. In this paper we describe how the Systems Engineering Initiative for Patient Safety (SEIPS) model of work system and patient safety, which provides a framework for understanding the structures, processes and outcomes in health care and their relationships, can be used toward these ends. An application of the SEIPS model in one particular care setting (outpatient surgery) is presented and other practical and research applications of the model are described.
- work system
- patient safety
- system design
- human factors engineering
- systems engineering
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Funding for this research was provided by the Agency for Healthcare Research and Quality Grant # P20 HS11561-01.
Competing interests: none.
An earlier version of this paper was presented at the Organizational Design and Management Conference, 2003 (Carayon P, Alvarado CJ, Brennan P, et al. Work system and patient safety. In: Luczak H, Zink KJ, eds. Human factors in organizational design and management—VII. Santa Monica, CA: IEA Press, 2003:583–9).
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