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Predicting patient complaints in hospital settings
  1. Dr T J B Kline, Department of Psychology, University of Calgary, 2500 University Drive, NW, Calgary, Alberta, Canada, T2N 1N4; babbitt{at}ucalgary.ca
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Kline TJB, Willness C, Ghali WA
Predicting patient complaints in hospital settings

Publication history

  • Accepted December 14, 2007
  • First published October 8, 2008.
Online issue publication 
October 08, 2008

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