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Original research
The quality, safety and content of telephone and face-to-face consultations: a comparative study

Authors

  1. Correspondence to Dr Brian McKinstry, Centre of Population Health Sciences: General Practice Section, University of Edinburgh, 20 West Richmond Street, Edinburgh EH8 9DR, UK; brian.mckinstry{at}ac.uk
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Citation

McKinstry B, Hammersley V, Burton C, et al
The quality, safety and content of telephone and face-to-face consultations: a comparative study
BMJ Quality & Safety 2010;19:298-303.

Publication history

  • Accepted January 27, 2009
  • First published April 29, 2010.
Online issue publication 
May 13, 2016

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© 2009, Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.