Article Text

Download PDFPDF

Readiness for organisational change among general practice staff
Free
  1. B Christl1,
  2. M F Harris1,
  3. U W Jayasinghe1,
  4. J Proudfoot2,
  5. J Taggart1,
  6. J Tan1
  7. on behalf of the Teamwork study group
  1. 1Centre for Primary Health Care and Equity, School of Public Health and Community Medicine, University of New South Wales, Sydney, New South Wales, Australia
  2. 2Black Dog Institute and School of Psychiatry, University of New South Wales, Sydney, New South Wales, Australia
  1. Correspondence to Mark F Harris, Centre for Primary Health Care and Equity, University of New South Wales, UNSW, Sydney, NSW 2052, Australia; m.f.harris{at}unsw.edu.au

Abstract

Background Increasing demands on general practice to manage chronic disease may warrant organisational change at the practice level. Staff's readiness for organisational change can act as a facilitator or barrier to implementing interventions aimed at organisational change.

Objectives To explore general practice staff readiness for organisational change and its association with staff and practices characteristics.

Methods This is a cross-sectional study of practices in three Australian states involved in a randomised control trial on the effectiveness of an intervention to enhance the role of non-general practitioner staff in chronic disease management. Readiness for organisational change, job satisfaction and practice characteristics were assessed using questionnaires.

Results 502 staff from 58 practices completed questionnaires. Practice characteristics were not associated with staff readiness for change. A multilevel regression analysis showed statistically significant associations between staff readiness for organisational change (range 1 to 5) and having a non-clinical staff role (vs general practitioner; B=−0.315; 95% CI −0.47 to −0.16; p<0.001), full-time employment (vs part-time; B=0.175, 95% CI 0.06 to 0.29; p<0.01) and lower job satisfaction (B=−0.277, 95% CI −0.40 to −0.15; p<0.001).

Conclusions The results suggest that different approaches are needed to facilitate change which addresses the mix of practice staff. Moderately low job satisfaction may be an opportunity for organisational change.

  • Readiness for organisational change
  • general practice
  • job satisfaction
  • general practice
  • teamwork
  • organisation

Statistics from Altmetric.com

Request Permissions

If you wish to reuse any or all of this article please use the link below which will take you to the Copyright Clearance Center’s RightsLink service. You will be able to get a quick price and instant permission to reuse the content in many different ways.

Footnotes

  • Funding The study was funded by the National Health and Medical Research Council.

  • Competing interests None.

  • Ethics approval This study was conducted with the approval of the University of New South Wales Human Research Ethics Committee.

  • Provenance and peer review Not commissioned; externally peer reviewed.