Table of contents

Original research

• Inequality in quality? Regional and educational differences in treatment with fluoroquinolone in urinary tract infection of 236 376 Swedish patients (12 January, 2011)

  R Ljung, A Reimers, Ö Ericsson, B Burström
• A human factors framework and study of the effect of nursing workload on patient safety and employee quality of working life (12 January, 2011)

  Richard J Holden, Matthew C Scanlon, Neal R Patel, Rainu Kaushal, Kamisha Hamilton Escoto, Roger L Brown, Samuel J Alper, Judi M Arnold, Theresa M Shalaby, Kathleen Murkowski, Ben-Tzion Karsh
• Large-scale deployment of the Global Trigger Tool across a large hospital system: refinements for the characterisation of adverse events to support patient safety learning opportunities (12 January, 2011)

  V S Good, M Saldaña, R Gilder, D Nicewander, D A Kennerly
• Evidence-based chronic heart-failure management programmes: reality or myth? (12 January, 2011)

  A Driscoll, L Worrall-Carter, D L Hare, P M Davidson, B Riegel, A Tonkin, S Stewart
• The use and impact of national confidential enquiries in high-income countries (12 January, 2011)

  Aniela Angelow, Nick Black
• The run chart: a simple analytical tool for learning from variation in healthcare processes (12 January, 2011)

  Rocco J Perla, Lloyd P Provost, Sandy K Murray
• Exploring the delivery of antiretroviral therapy for symptomatic HIV in Swaziland: threats to the successful treatment and safety of outpatients attending regional and district clinics (12 January, 2011)

  Gerry Armitage, Ian Hodgson, John Wright, Kerry Bailey, Estel Mkhwana
• Outcomes of after-hours versus regular working hours primary percutaneous coronary intervention for acute myocardial infarction (12 January, 2011)

  Michelle M Graham, William A Ghali, Danielle A Southern, Mouhieddin Traboulsi, Merril L Knudtson, for the APPROACH Investigators
• Understanding the use and impact of the online community in a national quality improvement campaign (12 January, 2011)

  Ingrid M Nembhard, Alexander G Nazem, Tashonna R Webster, Yongfei Wang, Harlan M Krumholz, Elizabeth H Bradley
• Bottom-up implementation of disease-management programmes: results of a multisite comparison (12 January, 2011)

  K M M Lemmens, A P Nieboer, M P M H Rutten-Van Mölken, C P van Schayck, C Spreeuwenberg, J D Asin, R Huijsman
• Perspectives on quality of care for people who experience disability (12 January, 2011)

  Joanna K Fadyl, Kathryn M McPherson, Nicola M Kayes