Improving RCA performance: the Cornerstone Award and the power of positive reinforcement

James P Bagian; Beth J King; Peter D Mills; Scott D McKnight

doi:10.1136/bmjqs.2010.049585

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Improving RCA performance: the Cornerstone Award and the power of positive reinforcement

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	Abstract	Full	Pdf
Jul 2011	135	10	34
Aug 2011	219	14	80
Sep 2011	71	5	12
Oct 2011	160	9	38
Nov 2011	189	15	56
Dec 2011	95	4	17
Jan 2012	103	5	13
Feb 2012	75	6	9
Mar 2012	60	0	5
Apr 2012	79	1	4
May 2012	68	0	5
Jun 2012	52	0	9
Jul 2012	85	0	7
Aug 2012	40	3	4
Sep 2012	48	2	6
Oct 2012	79	1	3
Nov 2012	78	10	18
Dec 2012	57	0	1
Jan 2013	66	3	6
Feb 2013	65	4	4
Mar 2013	62	5	8
Apr 2013	59	4	16
May 2013	61	5	10
Jun 2013	24	9	9
Jul 2013	41	10	12
Aug 2013	82	0	3
Sep 2013	50	3	6
Oct 2013	33	3	8
Nov 2013	41	3	6
Dec 2013	22	0	0
Jan 2014	43	4	7
Feb 2014	26	1	8
Mar 2014	53	2	8
Apr 2014	36	0	4
May 2014	44	2	6
Jun 2014	23	6	5
Jul 2014	28	2	3
Aug 2014	33	3	5
Sep 2014	21	2	6
Oct 2014	16	2	1
Nov 2014	10	1	4
Dec 2014	10	0	0
Jan 2015	34	2	4
Feb 2015	7	0	1
Mar 2015	22	4	3
Apr 2015	20	0	5
May 2015	31	3	12
Jun 2015	10	1	1
Jul 2015	9	3	3
Aug 2015	12	1	1
Sep 2015	33	2	4
Oct 2015	12	4	1
Nov 2015	22	3	7
Dec 2015	24	3	3
Jan 2016	20	3	6
Feb 2016	7	1	1
Mar 2016	27	4	2
Apr 2016	26	5	5
May 2016	17	3	2
Jun 2016	41	1	3
Jul 2016	23	0	1
Aug 2016	34	1	3
Sep 2016	28	3	8
Oct 2016	29	5	6
Nov 2016	23	3	2
Dec 2016	43	3	9
Jan 2017	43	1	3
Feb 2017	20	5	6
Mar 2017	24	8	8
Apr 2017	33	3	2
May 2017	38	5	2
Jun 2017	38	6	1
Jul 2017	56	3	0
Aug 2017	43	7	3
Sep 2017	49	5	5
Oct 2017	42	3	4
Nov 2017	56	3	1
Dec 2017	76	2	1
Jan 2018	62	7	4
Feb 2018	86	7	7
Mar 2018	93	11	1
Apr 2018	77	11	4
May 2018	46	2	1
Jun 2018	69	3	4
Jul 2018	36	0	0
Aug 2018	32	4	4
Sep 2018	34	9	5
Oct 2018	60	12	3
Nov 2018	96	12	5
Dec 2018	64	3	2
Jan 2019	33	2	1
Feb 2019	77	4	10
Mar 2019	33	4	3
Apr 2019	40	5	7
May 2019	31	3	4
Jun 2019	38	1	4
Jul 2019	26	7	3
Aug 2019	44	6	3
Sep 2019	56	6	5
Oct 2019	87	6	2
Nov 2019	50	1	1
Dec 2019	114	7	7
Jan 2020	104	14	8
Feb 2020	56	3	4
Mar 2020	39	5	1
Apr 2020	56	1	4
May 2020	37	2	2
Jun 2020	58	5	2
Jul 2020	64	4	3
Aug 2020	55	4	2
Sep 2020	94	5	2
Oct 2020	58	1	1
Nov 2020	45	2	2
Dec 2020	38	2	2
Jan 2021	61	2	5
Feb 2021	69	3	4
Mar 2021	169	8	4
Apr 2021	59	2	28
May 2021	20	3	7
Jun 2021	1	1	3
Jul 2021	0	0	1
Aug 2021	2	0	0
Sep 2021	4	4	5
Oct 2021	70	4	5
Nov 2021	100	11	3
Dec 2021	87	9	5
Jan 2022	72	5	0
Feb 2022	53	5	1
Mar 2022	77	2	5
Apr 2022	93	4	1
May 2022	92	4	1
Jun 2022	88	3	1
Jul 2022	83	6	1
Aug 2022	124	8	5
Sep 2022	61	4	0
Oct 2022	124	7	0
Nov 2022	86	3	1
Dec 2022	39	3	3
Jan 2023	56	3	3
Feb 2023	96	1	1
Mar 2023	82	2	5
Apr 2023	57	2	2
May 2023	58	1	0
Jun 2023	53	5	1
Jul 2023	65	5	5
Aug 2023	56	4	1
Sep 2023	109	9	6
Oct 2023	57	7	3
Nov 2023	55	9	1
Dec 2023	95	5	3
Jan 2024	54	4	20
Feb 2024	86	5	12
Mar 2024	116	2	1
Total	8531	614	871

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