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Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?
  1. Correspondence to Dr J J D J M Rademakers, Netherlands Institute for Health Services Research, PO Box 1568, 3500 BN Utrecht, The Netherlands; j.rademakers{at}nivel.nl
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Rademakers J, Delnoij D, de Boer D
Structure, process or outcome: which contributes most to patients' overall assessment of healthcare quality?

Publication history

  • Accepted November 3, 2010
  • First published February 21, 2011.
Online issue publication 
August 28, 2016

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