Table of contents

Original research

• Factors that influence the expected length of operation: results of a prospective study (14 October, 2011) Free

  Brigid M Gillespie, Wendy Chaboyer, Nicole Fairweather
• The Model for Understanding Success in Quality (MUSIQ): building a theory of context in healthcare quality improvement (10 August, 2011)

  Heather C Kaplan, Lloyd P Provost, Craig M Froehle, Peter A Margolis
• Understanding ethnic and other socio-demographic differences in patient experience of primary care: evidence from the English General Practice Patient Survey (7 September, 2011)

  G Lyratzopoulos, M Elliott, J M Barbiere, A Henderson, L Staetsky, C Paddison, J Campbell, M Roland
• Exploring situational awareness in diagnostic errors in primary care (2 September, 2011)

  Hardeep Singh, Traber Davis Giardina, Laura A Petersen, Michael W Smith, Lindsey Wilson Paul, Key Dismukes, Gayathri Bhagwath, Eric J Thomas
• Overall patient satisfaction with hospitals: effects of patient-reported experiences and fulfilment of expectations (26 August, 2011)

  Oyvind A Bjertnaes, Ingeborg Strømseng Sjetne, Hilde Hestad Iversen
• Development of a primary care physician task list to evaluate clinic visit workflow (6 September, 2011)

  Tosha B Wetterneck, Jamie A Lapin, Daniel J Krueger, G Talley Holman, John W Beasley, Ben-Tzion Karsh
• How do centres begin the process to prevent contrast-induced acute kidney injury: a report from a new regional collaborative (2 September, 2011)

  Jeremiah R Brown, Peter A McCullough, Mark E Splaine, Louise Davies, Cathy S Ross, Harold L Dauerman, John F Robb, Richard Boss, David J Goldberg, Frank A Fedele, Mirle A Kellett, William J Phillips, Peter N Ver Lee, Eugene C Nelson, Todd A MacKenzie, Gerald T O'Connor, Mark J Sarnak, David J Malenka, for the Northern New England Cardiovascular Disease Study Group
• Lean thinking transformation of the unsedated upper gastrointestinal endoscopy pathway improves efficiency and is associated with high levels of patient satisfaction (13 September, 2011)

  Theresa Hydes, Navjyot Hansi, Timothy M Trebble
• How event reporting by US hospitals has changed from 2005 to 2009 (22 September, 2011)

  Donna O Farley, Amelia Haviland, Ann Haas, Chau Pham, William B Munier, James B Battles
• Determination of the psychometric properties of a behavioural marking system for obstetrical team training using high-fidelity simulation (12 October, 2011)

  Pamela J Morgan, Deborah Tregunno, Richard Pittini, Jordan Tarshis, Glenn Regehr, Susan Desousa, Matt Kurrek, Ken Milne