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Quality improvement report
Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician

Authors

  • Brian M Wong 1Department of Medicine, University of Toronto, Toronto, Ontario, Canada3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada6Centre for Patient Safety, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • C Mark Cheung 1Department of Medicine, University of Toronto, Toronto, Ontario, Canada2Department of Laboratory Medicine and Pathobiology, University of Toronto, Toronto, Ontario, Canada3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Hasan Dharamshi 3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Sonia Dyal 3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Alex Kiss 7Institute for Clinical Evaluative Sciences, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Dante Morra 1Department of Medicine, University of Toronto, Toronto, Ontario, Canada4University Health Network, Toronto, Ontario, Canada5Centre for Innovation in Complex Care, University Health Network University of Toronto, Toronto, Ontario, Canada8Centre for Interprofessional Education, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Sherman Quan 4University Health Network, Toronto, Ontario, Canada5Centre for Innovation in Complex Care, University Health Network University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Khalil Sivjee 1Department of Medicine, University of Toronto, Toronto, Ontario, Canada3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Edward E Etchells 1Department of Medicine, University of Toronto, Toronto, Ontario, Canada3Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada6Centre for Patient Safety, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Brian M Wong, Sunnybrook Health Sciences Centre, 2075 Bayview Avenue, Room H466, Toronto, Ontario M4N 3M5 Canada; brianm.wong{at}sunnybrook.ca
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Citation

Wong BM, Cheung CM, Dharamshi H, et al
Getting the message: a quality improvement initiative to reduce pages sent to the wrong physician
BMJ Quality & Safety 2012;21:855-862.

Publication history

  • Accepted October 4, 2011
  • First published November 7, 2011.
Online issue publication 
May 13, 2016

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