Skip to main content
Subscribe
Log In
More
Log in via Institution
Log in via OpenAthens
Log in via IHI
Log in using your username and password
For personal accounts OR managers of institutional accounts
Username
*
Password
*
Forgot your log in details?
Register a new account?
Forgot
your user name or password?
Basket
Search
More
Search for this keyword
Advanced search
Latest content
Current issue
Archive
Authors
About
Search for this keyword
Advanced search
Close
More
Main menu
Latest content
Current issue
Archive
Authors
About
Subscribe
Log in
More
Log in via Institution
Log in via OpenAthens
Log in via IHI
Log in using your username and password
For personal accounts OR managers of institutional accounts
Username
*
Password
*
Forgot your log in details?
Register a new account?
Forgot
your user name or password?
BMJ Journals
You are here
Home
Archive
Volume 22, Issue 3
The patient satisfaction chasm: the gap between hospital management and frontline clinicians
Email alerts
Article metrics
Article menu
Article
Text
Article
info
Citation
Tools
Share
Rapid Responses
Article
metrics
Alerts
PDF
Original research
The patient satisfaction chasm: the gap between hospital management and frontline clinicians
Online download statistics by month:
Online download statistics by month: November 2012 to February 2023
Abstract
Full
Pdf
Nov 2012
347
29
53
Dec 2012
557
28
46
Jan 2013
172
18
24
Feb 2013
757
50
110
Mar 2013
2482
65
174
Apr 2013
520
30
65
May 2013
339
17
43
Jun 2013
185
17
16
Jul 2013
149
25
31
Aug 2013
117
24
23
Sep 2013
105
6
10
Oct 2013
143
9
20
Nov 2013
186
15
21
Dec 2013
83
9
10
Jan 2014
87
9
13
Feb 2014
113
7
15
Mar 2014
176
16
28
Apr 2014
156
14
25
May 2014
111
7
8
Jun 2014
76
14
12
Jul 2014
61
15
19
Aug 2014
51
16
16
Sep 2014
89
17
14
Oct 2014
120
19
11
Nov 2014
105
15
14
Dec 2014
79
15
7
Jan 2015
80
10
6
Feb 2015
92
15
12
Mar 2015
102
17
8
Apr 2015
88
16
10
May 2015
62
8
7
Jun 2015
48
13
9
Jul 2015
91
16
12
Aug 2015
30
11
5
Sep 2015
87
19
11
Oct 2015
56
18
5
Nov 2015
94
24
11
Dec 2015
67
12
8
Jan 2016
69
14
8
Feb 2016
46
15
7
Mar 2016
69
13
10
Apr 2016
83
16
13
May 2016
58
13
5
Jun 2016
126
13
4
Jul 2016
113
12
9
Aug 2016
118
15
5
Sep 2016
65
41
10
Oct 2016
119
40
6
Nov 2016
111
24
6
Dec 2016
48
11
4
Jan 2017
56
11
4
Feb 2017
39
19
5
Mar 2017
70
35
6
Apr 2017
102
30
5
May 2017
63
25
4
Jun 2017
99
21
2
Jul 2017
160
26
4
Aug 2017
211
26
7
Sep 2017
148
22
3
Oct 2017
183
28
11
Nov 2017
194
21
6
Dec 2017
147
12
7
Jan 2018
170
19
9
Feb 2018
173
20
5
Mar 2018
178
18
7
Apr 2018
173
15
7
May 2018
177
18
7
Jun 2018
188
16
4
Jul 2018
130
12
5
Aug 2018
152
12
5
Sep 2018
131
12
5
Oct 2018
212
7
6
Nov 2018
163
9
11
Dec 2018
185
7
9
Jan 2019
100
10
7
Feb 2019
166
14
5
Mar 2019
162
9
10
Apr 2019
180
16
9
May 2019
122
8
9
Jun 2019
79
5
6
Jul 2019
108
9
7
Aug 2019
105
9
5
Sep 2019
137
4
2
Oct 2019
135
17
7
Nov 2019
123
11
4
Dec 2019
147
9
7
Jan 2020
161
9
2
Feb 2020
226
6
3
Mar 2020
94
12
1
Apr 2020
219
12
8
May 2020
168
11
5
Jun 2020
126
4
5
Jul 2020
105
9
5
Aug 2020
145
10
3
Sep 2020
247
7
8
Oct 2020
192
9
7
Nov 2020
121
9
8
Dec 2020
184
7
12
Jan 2021
169
6
4
Feb 2021
140
6
12
Mar 2021
187
11
12
Apr 2021
175
10
8
May 2021
76
8
4
Jun 2021
10
5
3
Jul 2021
9
4
8
Aug 2021
5
3
2
Sep 2021
22
15
9
Oct 2021
171
12
2
Nov 2021
169
7
4
Dec 2021
181
5
8
Jan 2022
153
7
1
Feb 2022
102
1
5
Mar 2022
238
6
12
Apr 2022
101
9
4
May 2022
180
10
13
Jun 2022
152
8
3
Jul 2022
159
10
4
Aug 2022
116
7
4
Sep 2022
164
9
3
Oct 2022
245
11
8
Nov 2022
93
9
2
Dec 2022
96
7
5
Jan 2023
118
10
1
Feb 2023
102
6
1
Total
19677
1781
1450
Read the full text or download the PDF:
Subscribe
Log in
Log in via Institution
Log in via OpenAthens
Log in via IHI
Log in using your username and password
For personal accounts OR managers of institutional accounts
Username
*
Password
*
Forgot your log in details?
Register a new account?
Forgot
your user name or password?
PDF