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Patient complaints in healthcare systems: a systematic review and coding taxonomy

Authors

  1. Correspondence to Dr Tom Reader, Department of Social Psychology, London School of Economics, Houghton Street, London WC2A 2AE, UK; t.w.reader{at}lse.ac.uk
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Citation

Reader TW, Gillespie A, Roberts J
Patient complaints in healthcare systems: a systematic review and coding taxonomy

Publication history

  • Received August 27, 2013
  • Revised March 14, 2014
  • Accepted May 4, 2014
  • First published May 29, 2014.
Online issue publication 
July 14, 2014

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