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Correspondence
Response to: ‘working smarter, not harder’ by Professor Iedema

Authors

  • Christopher William Hayes Department of Medicine, St. Michael's Hospital, Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Paul B Batalden The Dartmouth Institute for Health Policy and Clinical Practice, Geisel Medical School at Dartmouth, Lebanon, New Hampshire, USA PubMed articlesGoogle scholar articles
  • Donald Goldmann Institute for Healthcare Improvement, Boston Children's Hospital, Harvard Medical School, Boston, Massachusetts, USA PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Christopher William Hayes, Department of Medicine, St. Michael's Hospital, Institute for Health Policy, Management and Evaluation, University of Toronto, 30 Bond St, Rm 1-047 Bond Wing, Toronto, Ontario, Canada M5B 1W8; hayesc{at}smh.ca
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Citation

Hayes CW, Batalden PB, Goldmann D
Response to: ‘working smarter, not harder’ by Professor Iedema
BMJ Quality & Safety 2015;24:289-290.

Publication history

  • Accepted February 2, 2015
  • First published February 19, 2015.
Online issue publication 
May 13, 2016

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