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Original research
From the closest observers of patient care: a thematic analysis of online narrative reviews of hospitals

Authors

  • Naomi S Bardach Department of Pediatrics, University of California San Francisco, San Francisco, California, USA Philip R. Lee Institute for Health Policy, University of California San Francisco, San Francisco, USA PubMed articlesGoogle scholar articles
  • Audrey Lyndon Family Health Care Nursing, University of California San Francisco, San Francisco, California, USA PubMed articlesGoogle scholar articles
  • Renée Asteria-Peñaloza Philip R. Lee Institute for Health Policy, University of California San Francisco, San Francisco, USA PubMed articlesGoogle scholar articles
  • L Elizabeth Goldman Department of Medicine, University of California San Francisco, San Francisco, USA PubMed articlesGoogle scholar articles
  • Grace A Lin Philip R. Lee Institute for Health Policy, University of California San Francisco, San Francisco, USA Department of Medicine, University of California San Francisco, San Francisco, USA PubMed articlesGoogle scholar articles
  • R Adams Dudley Philip R. Lee Institute for Health Policy, University of California San Francisco, San Francisco, USA Department of Medicine, University of California San Francisco, San Francisco, USA PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Naomi Bardach, Department of Pediatrics, University of California San Francisco, 3333 California St. Suite 265, San Francisco, CA 94118, USA; naomi.bardach{at}ucsf.edu
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Citation

Bardach NS, Lyndon A, Asteria-Peñaloza R, et al
From the closest observers of patient care: a thematic analysis of online narrative reviews of hospitals
BMJ Quality & Safety 2016;25:889-897.

Publication history

  • Received June 21, 2015
  • Revised October 31, 2015
  • Accepted November 14, 2015
  • First published December 15, 2015.
Online issue publication 
October 19, 2016

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