Table of contents

Original research

• Does Lean healthcare improve patient satisfaction? A mixed-method investigation into primary care (10 February, 2016)

  Bozena Bonnie Poksinska, Malgorzata Fialkowska-Filipek, Jon Engström
• Is bias in the eye of the beholder? A vignette study to assess recognition of cognitive biases in clinical case workups (29 January, 2016) Free

  Laura Zwaan, Sandra Monteiro, Jonathan Sherbino, Jonathan Ilgen, Betty Howey, Geoffrey Norman
• The Irish National Adverse Events Study (INAES): the frequency and nature of adverse events in Irish hospitals—a retrospective record review study (9 February, 2016)

  Natasha Rafter, Anne Hickey, Ronan M Conroy, Sarah Condell, Paul O'Connor, David Vaughan, Gillian Walsh, David J Williams
• Intelligent Monitoring? Assessing the ability of the Care Quality Commission's statistical surveillance tool to predict quality and prioritise NHS hospital inspections (18 April, 2016)

  Alex Griffiths, Anne-Laure Beaussier, David Demeritt, Henry Rothstein
• The frequency of intravenous medication administration errors related to smart infusion pumps: a multihospital observational study (23 February, 2016)

  Kumiko O Schnock, Patricia C Dykes, Jennifer Albert, Deborah Ariosto, Rosemary Call, Caitlin Cameron, Diane L Carroll, Adrienne G Drucker, Linda Fang, Christine A Garcia-Palm, Marla M Husch, Ray R Maddox, Nicole McDonald, Julie McGuire, Sally Rafie, Emilee Robertson, Deb Saine, Melinda D Sawyer, Lisa P Smith, Kristy Dixon Stinger, Timothy W Vanderveen, Elizabeth Wade, Catherine S Yoon, Stuart Lipsitz, David W Bates
• Quality gaps identified through mortality review (8 February, 2016)

  Daniel M Kobewka, Carl van Walraven, Jeffrey Turnbull, James Worthington, Lisa Calder, Alan Forster
• International recommendations for national patient safety incident reporting systems: an expert Delphi consensus-building process (22 February, 2016)

  Ann-Marie Howell, Elaine M Burns, Louise Hull, Erik Mayer, Nick Sevdalis, Ara Darzi