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Can we use patient-reported feedback to drive change? The challenges of using patient-reported feedback and how they might be addressed

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  • Twitter Follow Kelsey Flott at @kelseyflott and Chris Graham at @ChrisGrahamUK

  • Contributors KMF conducted the research that went into this paper and was the primary author. CG was also responsible for parts of the research and managing the writing. AD provided input into the design of the final drafts of the work. EM provided senior oversight of the whole paper and was also involved in the drafting and editing of the manuscript.

  • Competing interests None declared.

  • Provenance and peer review Not commissioned; externally peer reviewed.