Table of contents

Original research

• Association of open communication and the emotional and behavioural impact of medical error on patients and families: state-wide cross-sectional survey (20 January, 2020) Free

  Julia C Prentice, Sigall K Bell, Eric J Thomas, Eric C Schneider, Saul N Weingart, Joel S Weissman, Mark J Schlesinger
• Ensuring successful implementation of communication-and-resolution programmes (20 January, 2020)

  Michelle M Mello, Stephanie Roche, Yelena Greenberg, Patricia Henry Folcarelli, Melinda Biocchi Van Niel, Allen Kachalia
• Appropriateness of peripherally inserted central catheter use among general medical inpatients: an observational study using routinely collected data (8 March, 2020)

  Amol A Verma, Alexander Kumachev, Sonam Shah, Yishan Guo, Hae Young Jung, Shail Rawal, Lauren Lapointe-Shaw, Janice L Kwan, Adina Weinerman, Terence Tang, Fahad Razak
• Reduction of paediatric head CT utilisation at a rural general hospital emergency department (28 February, 2020)

  Jeffrey Paul Louie, Joseph Alfano, Thuy Nguyen-Tran, Hai Nguyen-Tran, Ryan Shanley, Tara Holm, Ronald A Furnival
• Cluster randomised controlled trial evaluating the clinical and humanistic impact of a pharmacist-led minor ailment service (5 March, 2020)

  Sarah Dineen-Griffin, Shalom I Benrimoj, Kris Rogers, Kylie A Williams, Victoria Garcia-Cardenas
• Out of sight, out of mind: a prospective observational study to estimate the duration of the Hawthorne effect on hand hygiene events (9 March, 2020)

  Alon Vaisman, Grace Bannerman, John Matelski, Kathryn Tinckam, Susy S Hota