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Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights

Authors

  1. Correspondence to Jackie van Dael, Centre for Health Policy, Institute of Global Health Innovation, Imperial College London, London SW7 2AZ, UK; j.van-dael18{at}ic.ac.uk
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Citation

van Dael J, Reader TW, Gillespie A, et al
Learning from complaints in healthcare: a realist review of academic literature, policy evidence and front-line insights

Publication history

  • Received April 25, 2019
  • Revised December 24, 2019
  • Accepted December 26, 2019
  • First published February 4, 2020.
Online issue publication 
October 24, 2023

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