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Identifying and encouraging high-quality healthcare: an analysis of the content and aims of patient letters of compliment
- Correspondence to Dr Alex Gillespie, Department of Social Psychology, London School of Economics, London WC2A 2AE, UK; A.T.Gillespie{at}lse.ac.uk
Citation
Identifying and encouraging high-quality healthcare: an analysis of the content and aims of patient letters of compliment
Publication history
- Received July 22, 2019
- Revised March 17, 2020
- Accepted June 13, 2020
- First published July 8, 2020.
Online issue publication
May 19, 2021
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© Author(s) (or their employer(s)) 2021. Re-use permitted under CC BY-NC. No commercial re-use. See rights and permissions. Published by BMJ. http://creativecommons.org/licenses/by-nc/4.0/This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/.