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Striving for high reliability in healthcare: a qualitative study of the implementation of a hospital safety programme
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Authors

  • Leahora Rotteau Centre for Quality Improvement and Patient Safety, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Joanne Goldman Centre for Quality Improvement and Patient Safety, University of Toronto, Toronto, Ontario, Canada Department of Medicine, Temerty Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada Wilson Centre for Research in Education, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Kaveh G. Shojania Centre for Quality Improvement and Patient Safety, University of Toronto, Toronto, Ontario, Canada Department of Medicine, Temerty Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada Department of Medicine, Sunnybrook Health Sciences Centre, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Timothy J. Vogus Owen Graduate School of Management, Vanderbilt University, Nashville, Tennessee, USA PubMed articlesGoogle scholar articles
  • Marlys Christianson Rotman School of Management, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • G. Ross Baker Institute for Health Policy, Management and Evaluation, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Paula Rowland Wilson Centre for Research in Education, University of Toronto, Toronto, Ontario, Canada Department of Occupational Science and Occupational Therapy, Temerty Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  • Maitreya Coffey The Hospital for Sick Children, Toronto, Ontario, Canada Children's Hospitals Solutions for Patient Safety, Cincinnati, Ohio, USA Department of Paediatrics, Temerty Faculty of Medicine, University of Toronto, Toronto, Ontario, Canada PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Leahora Rotteau, Centre for Quality Improvment and Patient Safety, University of Toronto, Toronto, ON M4N 3M5, Canada; Leahora.Rotteau{at}sunnybrook.ca
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Citation

Rotteau L, Goldman J, Shojania KG, et al
Striving for high reliability in healthcare: a qualitative study of the implementation of a hospital safety programme
BMJ Quality & Safety 2022;31:867-877.

Publication history

  • Received July 6, 2021
  • Accepted May 10, 2022
  • First published June 1, 2022.
Online issue publication 
November 17, 2022

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© Author(s) (or their employer(s)) 2022. No commercial re-use. See rights and permissions. Published by BMJ.