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The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England
- Correspondence to Dr Juan I Baeza, School of Management and Business, Faculty of Social Science and Public Policy, King’s College London, London, UK; juan.baeza{at}kcl.ac.uk
Citation
The use of patient feedback by hospital boards of directors: a qualitative study of two NHS hospitals in England
Publication history
- Received November 18, 2016
- Revised May 11, 2017
- Accepted June 26, 2017
- First published July 28, 2017.
Online issue publication
January 24, 2018
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© Article author(s) (or their employer(s) unless otherwise stated in the text of the article) 2018. All rights reserved. No commercial use is permitted unless otherwise expressly granted. This is an Open Access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited and the use is non-commercial. See: http://creativecommons.org/licenses/by-nc/4.0/