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Original research
Information management goals and process failures during home visits for middle-aged and older adults receiving skilled home healthcare services after hospital discharge: a multisite, qualitative study

Authors

  • Alicia I Arbaje Division of Geriatric Medicine and Gerontology, Johns Hopkins University School of Medicine, Baltimore, Maryland, USA Armstrong Institute Center for Health Care Human Factors, Johns Hopkins University, Baltimore, Maryland, USA Department of Clinical Investigation, Johns Hopkins Bloomberg School of Public Health, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  • Ashley Hughes Division of Geriatric Medicine and Gerontology, Johns Hopkins University School of Medicine, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  • Nicole Werner Department of Industrial and Systems Engineering, University Of Wisconsin Colleges, Madison, Wisconsin, USA Department of Geriatrics, University of Wisconsin Madison School of Medicine and Public Health, Madison, Wisconsin, USA PubMed articlesGoogle scholar articles
  • Kimberly Carl Johns Hopkins Home Care Group, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  • Dawn Hohl Johns Hopkins Home Care Group, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  • Kate Jones College of Nursing, University of South Carolina, Columbia, South Carolina, USA PubMed articlesGoogle scholar articles
  • Kathryn H Bowles Biobehavioral Health Science Department, School of Nursing, University of Pennsylvania, Philadelphia, Pennsylvania, USA Center for Home Care Policy and Research, Visiting Nurse Services of New York, New York, New York, USA PubMed articlesGoogle scholar articles
  • Kitty Chan MedStar-Georgetown Surgical Outcomes Research Center, MedStar Health Research Institute and MedStar Georgetown University Hospital, Washington, District of Columbia, USA PubMed articlesGoogle scholar articles
  • Bruce Leff Division of Geriatric Medicine and Gerontology, Johns Hopkins University School of Medicine, Baltimore, Maryland, USA Department of Health Policy and Management, Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, USA Department of Community and Public Health, Johns Hopkins School of Nursing, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  • Ayse P Gurses Armstrong Institute Center for Health Care Human Factors, Johns Hopkins University, Baltimore, Maryland, USA Department of Health Policy and Management, Johns Hopkins University Bloomberg School of Public Health, Baltimore, Maryland, USA PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Alicia I Arbaje, Division of Geriatric Medicine and Gerontology, Johns Hopkins University School of Medicine, Baltimore, MA 21224, USA; aarbaje{at}jhmi.edu
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Citation

Arbaje AI, Hughes A, Werner N, et al
Information management goals and process failures during home visits for middle-aged and older adults receiving skilled home healthcare services after hospital discharge: a multisite, qualitative study
BMJ Quality & Safety 2019;28:111-120.

Publication history

  • Received April 3, 2018
  • Revised June 4, 2018
  • Accepted June 24, 2018
  • First published July 17, 2018.
Online issue publication 
January 18, 2019

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© Author(s) (or their employer(s)) 2019. No commercial re-use. See rights and permissions. Published by BMJ.