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Use of patient complaints to identify diagnosis-related safety concerns: a mixed-method evaluation

Authors

  • Traber D Giardina Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USABaylor College of Medicine, Houston, Texas, USA PubMed articlesGoogle scholar articles
  • Saritha Korukonda Investigator Initiated Research Operations, Geisinger, Danville, PA, USA PubMed articlesGoogle scholar articles
  • Umber Shahid Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USABaylor College of Medicine, Houston, Texas, USA PubMed articlesGoogle scholar articles
  • Viralkumar Vaghani Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USABaylor College of Medicine, Houston, Texas, USA PubMed articlesGoogle scholar articles
  • Divvy K Upadhyay Division of Quality, Safety and Patient Experience, Geisinger, Danville, PA, USA PubMed articlesGoogle scholar articles
  • Greg F Burke Division of Quality, Safety and Patient Experience, Geisinger, Danville, PA, USADivision of General Internal Medicine, Geisinger, Danville, PA, USA PubMed articlesGoogle scholar articles
  • Hardeep Singh Center for Innovations in Quality, Effectiveness and Safety, Michael E. DeBakey Veterans Affairs Medical Center, Houston, TX, USABaylor College of Medicine, Houston, Texas, USA PubMed articlesGoogle scholar articles
  1. Correspondence to Dr Traber D Giardina, Baylor College of Medicine, Houston, TX 77030, USA; traberd{at}bcm.edu
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Citation

Giardina TD, Korukonda S, Shahid U, et al
Use of patient complaints to identify diagnosis-related safety concerns: a mixed-method evaluation

Publication history

  • Received May 20, 2020
  • Revised February 2, 2021
  • Accepted February 6, 2021
  • First published February 17, 2021.

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