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Filling a gap in safety metrics: development of a patient-centred framework to identify and categorise patient-reported breakdowns related to the diagnostic process in ambulatory care

Authors

  1. Correspondence to Dr Sigall K Bell, Department of Medicine, Harvard Medical School, Boston, MA 02115, USA; sbell1{at}bidmc.harvard.edu
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Citation

Bell SK, Bourgeois F, DesRoches CM, et al
Filling a gap in safety metrics: development of a patient-centred framework to identify and categorise patient-reported breakdowns related to the diagnostic process in ambulatory care

Publication history

  • Received May 11, 2021
  • Accepted September 29, 2021
  • First published October 16, 2021.

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