PT - JOURNAL ARTICLE AU - Julius Cuong Pham AU - Sebastiana Gianci AU - James Battles AU - Paula Beard AU - John R Clarke AU - Hilary Coates AU - Liam Donaldson AU - Noel Eldridge AU - Martin Fletcher AU - Christine A Goeschel AU - Eugenie Heitmiller AU - Jörgen Hensen AU - Edward Kelley AU - Jerod Loeb AU - William Runciman AU - Susan Sheridan AU - Albert W Wu AU - Peter J Pronovost TI - Establishing a global learning community for incident-reporting systems AID - 10.1136/qshc.2009.037739 DP - 2010 Oct 01 TA - Quality and Safety in Health Care PG - 446--451 VI - 19 IP - 5 4099 - http://qualitysafety.bmj.com/content/19/5/446.short 4100 - http://qualitysafety.bmj.com/content/19/5/446.full SO - Qual Saf Health Care2010 Oct 01; 19 AB - Background Incident-reporting systems (IRS) collect snapshots of hazards, mistakes and system failures occurring in healthcare. These data repositories are a cornerstone of patient safety improvement. Compared with systems in other high-risk industries, healthcare IRS are fragmented and isolated, and have not established best practices for implementation and utilisation.Discussion Patient safety experts from eight countries convened in 2008 to establish a global community to advance the science of learning from mistakes. This convenience sample of experts all had experience managing large incident-reporting systems. This article offers guidance through a presentation of expert discussions about methods to identify, analyse and prioritise incidents, mitigate hazards and evaluate risk reduction.