PT - JOURNAL ARTICLE AU - Pham, Julius Cuong AU - Gianci, Sebastiana AU - Battles, James AU - Beard, Paula AU - Clarke, John R AU - Coates, Hilary AU - Donaldson, Liam AU - Eldridge, Noel AU - Fletcher, Martin AU - Goeschel, Christine A AU - Heitmiller, Eugenie AU - Hensen, Jörgen AU - Kelley, Edward AU - Loeb, Jerod AU - Runciman, William AU - Sheridan, Susan AU - Wu, Albert W AU - Pronovost, Peter J TI - Establishing a global learning community for incident-reporting systems AID - 10.1136/qshc.2009.037739 DP - 2010 Oct 01 TA - Quality and Safety in Health Care PG - 446--451 VI - 19 IP - 5 4099 - http://qualitysafety.bmj.com/content/19/5/446.short 4100 - http://qualitysafety.bmj.com/content/19/5/446.full SO - Qual Saf Health Care2010 Oct 01; 19 AB - Background Incident-reporting systems (IRS) collect snapshots of hazards, mistakes and system failures occurring in healthcare. These data repositories are a cornerstone of patient safety improvement. Compared with systems in other high-risk industries, healthcare IRS are fragmented and isolated, and have not established best practices for implementation and utilisation.Discussion Patient safety experts from eight countries convened in 2008 to establish a global community to advance the science of learning from mistakes. This convenience sample of experts all had experience managing large incident-reporting systems. This article offers guidance through a presentation of expert discussions about methods to identify, analyse and prioritise incidents, mitigate hazards and evaluate risk reduction.