PT  - JOURNAL ARTICLE
AU  - S Pickard
TI  - User responsiveness in health care
AID  - 10.1136/qhc.12.6.403
DP  - 2003 Dec 01
TA  - Quality and Safety in Health Care
PG  - 403--404
VI  - 12
IP  - 6
4099  - http://qualitysafety.bmj.com/content/12/6/403.short
4100  - http://qualitysafety.bmj.com/content/12/6/403.full
SO  - Qual Saf Health Care2003 Dec 01; 12