RT Journal Article SR Electronic T1 Avedis Donabedian: father of quality assurance and poet JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 472 OP 473 DO 10.1136/qshc.2004.012591 VO 13 IS 6 A1 M Best A1 D Neuhauser YR 2004 UL http://qualitysafety.bmj.com/content/13/6/472.abstract AB