RT Journal Article SR Electronic T1 What Makes a Good Healthcare System? JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 160 OP 160 DO 10.1136/qshc.2003.008516 VO 13 IS 2 A1 K M J Walshe YR 2004 UL http://qualitysafety.bmj.com/content/13/2/160.2.abstract AB