PT  - JOURNAL ARTICLE
AU  - Mohr, J J
AU  - Batalden, P B
TI  - Improving safety on the front lines: the role of clinical microsystems
AID  - 10.1136/qhc.11.1.45
DP  - 2002 Mar 01
TA  - Quality and Safety in Health Care
PG  - 45--50
VI  - 11
IP  - 1
4099  - http://qualitysafety.bmj.com/content/11/1/45.short
4100  - http://qualitysafety.bmj.com/content/11/1/45.full
SO  - Qual Saf Health Care2002 Mar 01; 11
AB  - The clinical microsystem puts medical error and harm reduction into the broader context of safety and quality of care by providing a framework to assess and evaluate the structure, process, and outcomes of care. Eight characteristics of clinical microsystems emerged from a qualitative analysis of interviews with representatives from 43 microsystems across North America. These characteristics were used to develop a tool for assessing the function of microsystems. Further research is needed to assess microsystem performance, outcomes, and safety, and how to replicate “best practices” in other settings.