RT Journal Article
SR Electronic
T1 How will we get the data and what will we do with it then? Issues in the reporting of adverse healthcare events
JF Quality and Safety in Health Care
JO Qual Saf Health Care
FD BMJ Publishing Group Ltd
SP ii64
OP ii67
DO 10.1136/qhc.12.suppl_2.ii64
VO 12
IS suppl 2
A1 C W Johnson
YR 2003
UL http://qualitysafety.bmj.com/content/12/suppl_2/ii64.abstract
AB Incident reporting has been proposed as an important means of identifying and addressing the causes of human error in medicine, and initiatives to implement these schemes have been set up in many countries. However, incident reporting has its limitations. Many people have been too ready to believe the overstated claims about the effectiveness of incident reporting in other domains. Others have not listened to the more limited claims made by the operators of existing systems in aviation and in organizational health and safety applications. This paper argues that more attention should be paid to the problems of eliciting incident reports from a broad spectrum of healthcare workers. It is also argued that more sophisticated computation support should be recruited so that clinicians do not have to learn complex command languages when they want to search for common factors in those incidents that are submitted.