%0 Journal Article %A J Car %A G K Freeman %A M R Partridge %A A Sheikh %T Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills %D 2004 %R 10.1136/qshc.2003.009241 %J Quality and Safety in Health Care %P 2-3 %V 13 %N 1 %U https://qualitysafety.bmj.com/content/qhc/13/1/2.full.pdf