PT - JOURNAL ARTICLE AU - J Car AU - G K Freeman AU - M R Partridge AU - A Sheikh TI - Improving quality and safety of telephone based delivery of care: teaching telephone consultation skills AID - 10.1136/qshc.2003.009241 DP - 2004 Feb 01 TA - Quality and Safety in Health Care PG - 2--3 VI - 13 IP - 1 4099 - http://qualitysafety.bmj.com/content/13/1/2.short 4100 - http://qualitysafety.bmj.com/content/13/1/2.full SO - Qual Saf Health Care2004 Feb 01; 13