RT Journal Article SR Electronic T1 Open disclosure: the only approach to medical error JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 3 OP 5 DO 10.1136/qshc.2003.008631 VO 13 IS 1 A1 R Lamb YR 2004 UL http://qualitysafety.bmj.com/content/13/1/3.abstract AB