%0 Journal Article %A M Eccles %A A Jacoby %A C Bamford %T Development of patient satisfaction questionnaires: II. Collaboration in practice. %D 1992 %R 10.1136/qshc.1.3.158 %J Quality in Health Care %P 158-160 %V 1 %N 3 %U https://qualitysafety.bmj.com/content/qhc/1/3/158.full.pdf