RT Journal Article SR Electronic T1 Action Evaluation of Health Programmes and Changes: A Handbook for a User-Focused Approach JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 392 OP 392 DO 10.1136/qhc.11.4.392-a VO 11 IS 4 A1 Davies, H YR 2002 UL http://qualitysafety.bmj.com/content/11/4/392.2.abstract AB