%0 Journal Article %A W Reid %T Developing and implementing organisational practice that delivers better, safer care %D 2004 %R 10.1136/qshc.2004.009787 %J Quality and Safety in Health Care %P 247-248 %V 13 %N 4 %U https://qualitysafety.bmj.com/content/qhc/13/4/247.full.pdf