PT - JOURNAL ARTICLE AU - Tim Albert TI - Action Points AID - 10.1136/qhc.12.4.320 DP - 2003 Aug 01 TA - Quality and Safety in Health Care PG - 320--320 VI - 12 IP - 4 4099 - http://qualitysafety.bmj.com/content/12/4/320.short 4100 - http://qualitysafety.bmj.com/content/12/4/320.full SO - Qual Saf Health Care2003 Aug 01; 12