RT Journal Article SR Electronic T1 Improving clinical handovers: creating local solutions for a global problem JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 244 OP 245 DO 10.1136/qshc.2009.032946 VO 18 IS 4 A1 Julie K Johnson A1 Vineet M Arora YR 2009 UL http://qualitysafety.bmj.com/content/18/4/244.abstract AB