RT Journal Article SR Electronic T1 13TH INTERNATIONAL SCIENTIFIC SYMPOSIUM ON IMPROVING QUALITY AND VALUE IN HEALTHCARE, ORLANDO, FLORIDA, USA, 10 DECEMBER 2007 JF Quality and Safety in Health Care JO Qual Saf Health Care FD BMJ Publishing Group Ltd SP 224 OP 232 VO 17 IS 3 YR 2008 UL http://qualitysafety.bmj.com/content/17/3/224.abstract AB