RT Journal Article
SR Electronic
T1 Dealing with clinical complaints.
JF Quality in Health Care
JO Qual Health Care
FD BMJ Publishing Group Ltd
SP 135
OP 143
DO 10.1136/qshc.4.2.135
VO 4
IS 2
A1 Allsop, J
A1 Mulcahy, L
YR 1995
UL http://qualitysafety.bmj.com/content/4/2/135.abstract
AB