RT Journal Article SR Electronic T1 Ninth family practitioners' congress, Cape Town, South Africa, April 1994 JF Quality in Health Care JO Qual Health Care FD BMJ Publishing Group Ltd SP 176 OP 176 DO 10.1136/qshc.3.3.176 VO 3 IS 3 A1 Baker, Richard YR 1994 UL http://qualitysafety.bmj.com/content/3/3/176.abstract AB