%0 Journal Article %A Albert W Wu %A Rachel C Steckelberg %T Medical error, incident investigation and the second victim: doing better but feeling worse? %D 2012 %R 10.1136/bmjqs-2011-000605 %J BMJ Quality & Safety %P 267-270 %V 21 %N 4 %U https://qualitysafety.bmj.com/content/qhc/21/4/267.full.pdf