PT - JOURNAL ARTICLE AU - Wong, Brian M AU - Etchells, Edward E TI - Improving communication of critical laboratory results: know your process AID - 10.1136/bmjqs-2012-001272 DP - 2012 Aug 01 TA - BMJ Quality & Safety PG - 624--626 VI - 21 IP - 8 4099 - http://qualitysafety.bmj.com/content/21/8/624.short 4100 - http://qualitysafety.bmj.com/content/21/8/624.full SO - BMJ Qual Saf2012 Aug 01; 21