RT Journal Article SR Electronic T1 Improving performance through human-centred reconfiguration of existing designs JF BMJ Quality & Safety JO BMJ Qual Saf FD BMJ Publishing Group Ltd SP 5 OP 7 DO 10.1136/bmjqs-2012-001677 VO 22 IS 1 A1 Catchpole, Ken YR 2013 UL http://qualitysafety.bmj.com/content/22/1/5.abstract AB